Is the Restaurant Industry Tackling Gender Inequality Right?

Women in Restaurant
Amidst these challenges, there are inspiring success stories that showcase the potential of women in the restaurant industry.

By Sakshi singh , Contributory Author

23 Jan 2024 | 18 min read

Regardless of the year or how many times we've addressed it, there's still a significant journey ahead in tackling gender inequality. The restaurant industry, vibrant and constantly changing, continues to display pronounced gender imbalances. Notable discrepancies in roles, responsibilities, and recognition persist between men and women in this sector. Despite the fact that culinary skill and hospitality are not gender-specific, the distribution of power and opportunity within this industry has frequently been disproportionately in favor of men. Stepping into the shoes of 2024, how far we have come and how eagerly brand have realised the importance?

The Landscape of Gender Inequality in the Restaurant Industry

Gender inequality in the restaurant industry manifests in various forms, from uneven distribution of leadership roles to significant pay gaps. A startling statistic from the Harvard Business Review highlights that women, although constituting a substantial part of the workforce, often find themselves in lower-paying, less authoritative positions compared to their male counterparts. The National Restaurant Association of India reports a stark contrast in leadership representation, with women holding only 10% of top roles in the country's food service industry. This discrepancy not only limits women's career advancement but also restricts their access to influential networks and decision-making opportunities.

The issue extends beyond mere numbers. The culinary world's high-pressure environment, coupled with long-standing cultural norms, often creates challenging work conditions for women. These include not only lower pay and fewer promotions but also, in some cases, an increased vulnerability to workplace harassment and discrimination. Such an environment hinders the full utilization of women's talents and skills, impacting the industry's overall growth and innovation potential.

The study titled 'Evaluation of the State of Gender Equity in India's Hospitality Industry' has been conducted by the Women's Indian Chamber of Commerce and Industry  (WICCI) and Indian School of Hospitality (ISH). According to the study, at the individual-level, women employees face more work-life pressure than their male counterparts. Besides the networking capabilities of women are underestimated and it is assumed that they face mobility issues when they have to travel for work.

"We live in an overtly patriarchal society where women are expected to excel as employees at work and primary caregivers at home to children and elderly in-laws. The study makes it clear that for women in India to reach the top of the booming hospitality industry, they not only need talent and drive, but also deep structures of organizational and familial support," Payal Kumar, Dean of Research and Management Studies, Indian School of Hospitality said.

Progressive Measures and Industry Responses

Recognizing these disparities, the restaurant industry has started taking significant steps towards promoting gender equality. Major restaurant chains and industry bodies are now implementing comprehensive strategies to foster a more inclusive and equitable work environment. For instance, several prominent chains have introduced extensive training programs aimed at sensitizing staff about gender issues, establishing rigorous policies for handling complaints, and enforcing strict consequences for violations.

A notable example is McDonald's, which has publicly committed to equitable pay practices, ensuring that women receive fair compensation comparable to their male counterparts. Similarly, KFC India has taken a progressive step by launching two all-women-run restaurants. These establishments are not only staffed entirely by women but are also managed by them, covering every aspect of operations from kitchen management to customer service.

These initiatives represent a growing awareness and acknowledgment of the need for gender diversity and equality in the industry. By promoting equal representation in leadership roles and ensuring pay equity across all levels, these companies are setting a precedent for others in the sector to follow. Such measures not only contribute to a more balanced and fair work environment but also enhance the overall quality and creativity in the industry, as diverse perspectives are brought to the table.

“Women are present in all industries, but are still considered less efficient in the restaurant sector. So the idea was to make them capable enough to run a café and bar. TFIF is powered by women in all aspects, from the oven in the kitchen to the people serving you your drinks. There is a need for such initiatives and it is our belief that we cannot all succeed if half of us are held back.” Harjas Kaur Arneja founder of TFIF restaurant in Delhi stated. 

Challenges for Women Entrepreneurs in the Restaurant Industry 

Despite these positive developments, women entrepreneurs in the restaurant industry still face significant hurdles. One of the most daunting challenges is access to financing. A 2019 study by Bain & Company revealed a striking disparity in India, where women entrepreneurs receive only 3 percent of total venture capital funding. This issue is exacerbated in the restaurant industry, often perceived as riskier by traditional financial institutions, making it even more difficult for women to secure capital and loans. Furthermore, women typically have less collateral to offer when applying for loans, putting them at a further disadvantage.

Amidst these challenges, there are inspiring success stories that showcase the potential of women in the restaurant industry. Tata Starbucks' recent expansion plans in India serve as a prime example. Aiming to increase its store count to 1,000 by 2028 and double its workforce, the company is committed to empowering women. This expansion includes providing vocational training for young women, thus creating opportunities in the growing food and beverage retail sector. Such initiatives not only open doors for women in the industry but also help in developing a skilled and diverse workforce.

About being labelled as women chef, Megha Kohli said, “People ask me how does it feel to be a women chef and I say it’s same as like any other male chef. At the same time, I feel it’s important to talk about female chefs because we are very less in number but labelling is not right.”

Another noteworthy example is the rise of women-led restaurants and culinary ventures that are breaking stereotypes and setting new standards in the industry. From innovative menus to unique dining experiences, these establishments are a testament to the creativity and leadership skills of women in the culinary world. They not only provide a platform for showcasing female culinary talent but also inspire other women to pursue their entrepreneurial dreams in this field.

Regardless of the year or how many times we've addressed it, there's still a significant journey ahead in tackling gender inequality. The restaurant industry, vibrant and constantly changing, continues to display pronounced gender imbalances. Notable discrepancies in roles, responsibilities, and recognition persist between men and women in this sector. Despite the fact that culinary skill and hospitality are not gender-specific, the distribution of power and opportunity within this industry has frequently been disproportionately in favor of men. Stepping into the shoes of 2024, how far we have come and how eagerly brand have realised the importance?

The Landscape of Gender Inequality in the Restaurant Industry

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